For employers, benefit plans and health authorities
Connect the care you fund to the people it’s for.
Choose who is covered and what the program includes. Cater connects enrolment, bookings and eligibility to the provider you choose or your own care team, with reports on how the program is used.
Help people use the care available to them
Access from a phone. People can enrol and book through an app, the web or a text link. English and French are included, with additional languages and right-to-left layouts available. A lightweight experience serves older phones and weak connections.
Single sign-on. Connect staff to your organizational identity provider and let patients sign in with Google or Apple. The service can also link from your existing member app.
24/7 human support. Add help with setup, sign-in, bookings and navigation by phone and in-app chat, answered in your program’s name. Clinical questions go to the care provider.
A branded trust and privacy centre. Explain what the program collects, what the funder receives, where records are hosted and how people can make privacy requests. The centre includes security, service providers, AI and accessibility information, maintained with the software.
For employers
Use an eligibility file from payroll to offer a program such as six physiotherapy or counselling sessions. Employees book with the chosen provider and can pay for further sessions themselves.
Your reports show eligible employees, enrolments and sessions used, without names or health information. That gives you a basis for reviewing reach, use and cost per participant.
Cater’s licence is priced per program. Care delivery is paid separately under your provider arrangement.
For trusts and benefit plans
Apply the fund’s eligibility rules, including an hour bank, through a file from your administration system. Members and families see the fund’s name; clinical conversations stay with their care provider.
We prepare a costed proposal for your administrator or consultant to take to the trustees.
For insurers
Offer a chronic-condition or return-to-work program through a contracted provider, under your own brand. Include it in a group plan or offer it as an option.
An eligibility feed, a link from the member app and agreed reporting connect it to your existing services. Staff can use organizational SSO. We complete the third-party risk review with your team.
Your program’s name and software
The app, website and messages carry your organization’s or program’s name. You own the custom work; Cater hosts and maintains it.
Clinical records stay with the care provider in Canada. The agreement defines the information each participating organization receives.
See an employer-funded program in action
A fictional employer-funded program. The employee confirms coverage and books two sessions. Advance to the end of the allowance to see a self-pay booking. “See what the employer sees” opens aggregate counts for eligible employees, enrolment and sessions used.
Interactive product preview. The employer and employee are fictional. The employer’s view contains aggregate use, not individual health information.
cater.mccauley.io/for-payers#reviewers
For your reviewers
- Hosting. Each program has its own database and identity service in a Canadian data centre region.
- Access. Care teams see clinical information. Funders see the information defined in the program agreement. Role-based permissions and access logs apply to each.
- Documentation. We supply the data-flow diagram, security controls, business impact analysis, service-provider list and exit terms, and work with you on privacy assessments and security questionnaires.
- AI. The assistant is optional, identifies itself and hands off to a person. Public-body conversations are processed in Canada; personal information is not used to train models.
- Supplier. Cater is built and maintained by McCauley Studios, a Canadian company carrying cyber and errors-and-omissions insurance.
Gap The privacy and security contact’s email address.
Cost and next steps
Each program has a one-time launch fee and an annual licence. Gap the range most programs fall in, for the launch fee and for the annual licence We quote both in writing.
Tell us about the program and who would deliver the care. We can work with your team, consultant, trustees or supply chain office.